Human Resources Officer

VACANCY ANNOUNCEMENT

Human Resources Officer

(Work Location: Thakhek, Khammouane Province)

This position is available to LAO nationals only

CRS Background

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Project Summary:

The School Lunch and Literacy Program (SLLP) is a five-year project funded by the U.S. Department of Agriculture (USDA) McGovern-Dole International Food for Education and Child Nutrition Program. The project will be executed by CRS as a sub-recipient of the World Food Programme (WFP), in collaboration with the Ministry of Education and Sports (MOES). It will be rolled out across more than 300 primary schools in 7 districts in Khammouane, Savannakhet, Bokeo, and Sekong, benefiting over 21,500 students. Key project activities include providing school meals, promoting education for all, conducting teacher training, enhancing school readiness, implementing WASH in schools, and improving school governance.

Job Summary:

The Human Resources Officer will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high-quality service to address HR programs, services and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.

Job Responsibilities:

• Provide support to the HR Manager or Head of Operations in his/her responsibilities with regard to the overall management of HR programs and services in the CP.
• Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
• Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
• Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners
• Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
• Perform as local Time Administrator in insight/ Configure the timecard, review and summarize timecard monthly.
• Maintain the HR roles and responsibilities for leave or absent process in the insight system.
• Coordinate with Third party insurance, SSO office for staff medical claim process and all update information awareness to staffs.
• Support the safeguarding matters for both internal staff and partner organization

Typical Background, Experience & Requirements:

Education and Experience

• Bachelor’s degree in human resources management or business administration required. Additional relevant experience and completion of HR certification or courses may substitute for some education.
• Minimum of three years’ work experience in HR, preferably with an International or local NGO and good knowledge of HR best practices and standards.
• Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
• Supervisory experience.
• Safeguarding experience would be a plus

Personal Skills

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Strong customer service ethic and abilities
• Very good planning, coordinating, and organizing skills
• Able to maintain confidential information
• Proactive, resourceful, solutions-oriented and results-oriented
• Excellent communication and interpersonal skills

Required/Desired Foreign Language: Proficiency in written and spoken Lao, professional level English required.

Travel Required: Occasional travel up to 20% to the Vientiane and Savannakhet offices.

Key Working Relationships:

Supervisory:  None

Internal: School Lunch project staff, Human Resources Officer, Human Resources Manager, Head of Operations, Procurement Manager, Finance Manager, Program Manager.

External:  Other NGOs in Khammouane, advertisement agencies, and newspapers

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Trusting Relationships
• Professional Growth
• Partnership
• Accountability

APPLICATION INFORMATION: To apply for this position, please submit an application letter stating your expression of interest along with your most current CV by emails to: LA_HR@crs.org.

Closing date for applications: January 02, 2026, Only short-listed candidates will be contacted.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS IS AN EQUAL OPPORTUNITY EMPLOYER.