Request for Quotation (RFQ) for PIN Laos national staff Health and Accident Insurance
- PIN
- May 25, 2026
- 14 hours ago
Background
People in Need (PIN) is a Czech non-profit organization founded in the early 1990. It is the largest humanitarian and development organization in Central and Eastern Europe, operating in over 30 countries. PIN provides aid across various sectors, focusing on disaster response, conflict recovery, poverty reduction, and climate change impacts.
In 2024, PIN initiated the pilot phase of the Early Warning System (EWS1294) in Lao PDR, successfully installing 12 water-level sensors across flood-prone areas. The pilot demonstrated that the PIN-developed EWS and hydrological monitoring network can be effectively contextualized for Lao conditions. Implementation took place in Champasak, Saravane, and Attapeu provinces, confirming the system’s relevance and adaptability.
Building on the pilot’s success and lessons learned, PIN has secured additional funding from SDC and FCDO to expand the initiative. As part of the national scale-up, PIN is now seeking collaboration with telecommunication companies operating in Lao PDR to enable timely dissemination of early warning messages to affected communities in overall nine target provinces.
- Aim of service
Insurance package for health and accident:
– Health and Accident insurance service;
– Current number of existing staff 09 and a few more will be added once all the staff members are fully onboarded;
– New join in thought the year by pro -rata price;
– Staff separation out through the year with re -imbursement case by case or options proposed by insurance company;
– Number of hospitals coverage in Laos, Thailand and other countries worldwide;
- Scope of work
1. Objective
To provide comprehensive health and accident insurance coverage for PIN Laos national staff for the period of 1st June 2026 – 31 May 2027;
2. Scope of Services
The insurance provider shall provide:
a. Health Insurance Coverage
Inpatient hospitalization (room, surgery, treatment, medication) 20 visits per year (during 12 months contract);
Outpatient consultation and treatment 30 visits per year (during 12 months contract);
Emergency medical treatment;
Diagnostic tests and laboratory services;
Prescription medicines;
b. Accident Insurance Coverage
Accidental death compensation;
Permanent and partial disability benefits;
Temporary disability benefits (if applicable);
Accident-related medical expenses;
- Beneficiaries
Coverage shall apply to all Lao national eligible staff as officially notified by the organization, including additions and removals during the contract period; dependent coverage is not included under this RFQ. However, staff may optionally purchase dependent insurance at their own cost, if the provider offers such options. Bidders may submit dependent premium rates as a separate, optional annex.
- Coverage Area
Nationwide coverage within Laos with Number hospitals coverage in Thailand and other countries worldwide;
- Claims and Administration
Benefits: Provide limits, deductibles/co pay, annual maxima, waiting periods/exclusions.
Network & direct billing: Confirm cashless/direct billing availability and list of hospitals (Laos/Thailand/other).
Define timelines (acknowledgement, pre auth, reimbursement) and advance payment rules.
Reporting & attachments: Frequency of reports and required bidder documents (policy wording, license, references).
Pricing format & deadline: Confirm required price breakdown (per staff/month or year, taxes), and exact submission deadline time zone.
- Reporting
Submit periodic claims and utilization reports;
Ensure transparency and timely communication on claims status;
- Compliance
The provider must comply with national insurance regulations and applicable Laos labor laws;
- Timeline and deliverables/outputs
The contracting period is from 1st July 2026 to 30 June 2027; however, case-by-case adjustments may be required depending on the individual staff member’s joining and separation dates.
- Requirements
Be a legally registered and licensed insurance company in Laos;
Provide comprehensive health and accident coverage for national staff;
Offer coverage including medical treatment, hospitalization and accidental death or disability benefits;
Ensure nationwide service coverage, including provincial areas;
Provide clear claim procedures with reasonable processing time;
Offer competitive premium rates within the approved project budget;
Demonstrate financial stability and a good service track record;
- Selection criteria
10.1 Technical assessment -30%
No.
Criteria
Description
Maximum Score
1
Coverage Scope and Benefits
Comprehensiveness of inpatient, outpatient, emergency care, accident (death/disability) coverage, benefit limits and exclusions
12
2
Claims Process & Service Efficiency
Clarity of procedures, processing time, direct billing arrangements
6
3
Provider Capacity & Reputation
Financial stability, years of operation, relevant experience, references
6
4
Network Coverage & Customer Support
Nationwide hospital/clinic network, accessibility, responsiveness
6
Total
30
10.2 Financial offer assessment
Financial Evaluation – 70 Points (70%)
Financial scores will be calculated using the following formula:
- The lowest evaluated financial offer receives 70 points.
- Other financial offers are scored proportionally.
10.3 Final score (Technical + Financial score)
Final Score=Technical Score (30) +Financial Score (70)
* Maximum possible score = 100 points.
* The bidder with the highest combined score will be recommended for award.
How to apply:
Interested companies/bidders are kindly requested to submit your proposed quotation with detailed offered price and technical aspects to pavina.savannaly@peopleinneed.net and for the physical bids are able to submit to the following PIN Laos office address:
People in Need in Laos
23 Singha Road, Nongbone Village, Saysettha District, Vientiane Capital, Lao P.D.R
Phone: +85620 52274376
Submission Deadline : 08 June 2026 and late submission will be rejected.