Administrative Assistant

VACANCY ANNOUNCEMENT

Administrative Assistant

(Based in Vientiane Capital)

This position is available to LAO nationals only

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been active in Laos since 1994, delivering programs in school feeding, literacy, inclusive education, and nutrition. These initiatives integrate early grade literacy development, water, sanitation, and hygiene (WASH), school gardens, and community mobilization into a comprehensive support package for rural schools. In partnership with Alive & Thrive, CRS Laos also works to improve maternal and child nutrition through advocacy, health system strengthening, and community engagement. Looking ahead, CRS is launching two major projects: Early Childhood Education – Play, Learn, Achieve All Yearlong (ECE-PLAY), a four-year initiative (2025 – 2029) funded by the EU and CRS in collaboration with the Ministry of Education and Sports (MOES), and Empowering to Act for Circular Transition in Plastics in Lao PDR (EMP-ACT), a four-year project (2025–2028) funded by the EU and CRS to support national efforts to reduce single-use plastic consumption and prevent plastic pollution, aligned with the National Plastic Action Plan 2024 – 2030.

Job Summary

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/letters/documents.
• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, petty cash, etc.).
• Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, vehicle log sheets, inventory management, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.

Basic Qualifications

• High School diploma required.
• 1-3 years’ experience working in an office environment in a clerical or administrative role.
• Additional education may substitute for some experience.

Preferred Qualifications

• Professional diploma/Certificate or courses in Administration preferred. Experience with a local or international NGO is a plus.
• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office packages (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Knowledge, Skills and Abilities 

• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented

Required Languages

Very good command of verbal and written English, including the ability to provide interpretation and translation between English and Lao

Travel

Minimal travel requires 10% to project offices in Savannakhet and Khammouane provinces.

Agency-wide Competencies (for all CRS Staff) 

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities

Cleaner – General Assistant

Key Working Relationships: 

Internal: Admin Manager, HR Officer/Manager, Finance Officer/Manager, Programs.

External:  Vendors, Visitors, Government partners

APPLICATION INFORMATION: To apply for this position, please submit an application letter stating your expression of interest along with your most current CV by email to LA_HR@crs.org

Closing date for applications: 18 March 2026. Only short-listed candidates will be contacted.

CRS’s talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer