Trainer Facilitation skills Development

Background
The CCL (Comité de Coopération avec le Laos) has been involved in implementing rural development programs in Laos for almost 40 years. Currently, CCL works in 4 provinces of Laos. In Phongsaly the CCL is currently implementing 2 projects aiming at strengthening local communities’ resilience towards climate change impacts and economic shocks. The projects follow an integrated and participatory approach.

The mission is integrated in the following program:

• Generating an inclusive Resilience and Environment Enhancement – GREEN (CCL, funded by AFD & BfW, 2023-2026)

The specific objectives of the Generating inclusive Resilience and Environment Enhancement Project (GREEN project – Phongsaly and Boun Neua districts) are:

1. The natural resources of Phongsaly province are preserved and sustainably managed to favor a sustainable, inclusive, and localized economic development;
2. The local stakeholders of Phongsaly province are strengthened, locally acknowledged, and participate in the sustainable and inclusive development of the territory;
3. The local stakeholders of Phongsaly province are strengthened, locally acknowledged, and participate in the sustainable and inclusive development of the territory.

In 2013 CCL supported the creation of the non-profit association COSKA. Since then, a close partnership has been effective between both organizations.  COSKA is partner to CCL for the implementation of both projects.
Context
GREEN project implemented activities in the field since June 2024. After one year of activities, it has been raised by the technical team that they would like to learn more about facilitation and communication skills. They felt they were lacking skills when they were conducting awareness raising activities.

As the project has several similar activities upcoming and aims to reenforce its team skills during the project timeframe, CCL would like to organize a training on facilitation and communications skills for the GREEN project team.

This training program focuses on developing essential facilitation and communication competencies that enable professionals to guide productive conversations, manage group dynamics, and achieve meaningful outcomes in collaborative settings at district (with officials), and village level (with beneficiaries).

Organizations increasingly recognize that technical expertise alone is insufficient for success in today’s collaborative work environment. Many teams struggle with unproductive meetings, miscommunication across departments, and difficulty reaching consensus on complex decisions. Remote and hybrid work models have further amplified these challenges, creating a growing demand for structured training in facilitation and communication skills.

This consultant role emerges from the need to bridge the gap between individual competence and collective effectiveness. Teams often possess the knowledge and skills to solve problems but lack the facilitation techniques to harness group intelligence effectively. Similarly, professionals may understand their subject matter deeply but struggle to communicate complex ideas clearly to diverse audiences or stakeholders with varying levels of expertise.

The training addresses critical workplace challenges including ineffective meetings that waste time and resources, communication breakdowns that lead to project delays and conflicts, difficulty building consensus among diverse team members, and the challenge of adapting communication styles for different audiences and cultural contexts. Organizations seek this experienced consultant to improve technicians facilitation skills in villages, enhance decision-making processes, reduce workplace conflicts, and build stronger internal and external relationships.

This consulting role involves designing and delivering training programs that help professionals develop two critical skill sets: facilitation abilities and effective communication techniques. As solutions become more tailored and decision-making groups become more diverse, technical consultants need to be able to develop a recommendation that is clear, concise and compelling.
Scope of the consultancy
Conduct comprehensive needs assessment to identify specific organizational communication and facilitation gaps. Develop customized training curricula, materials, and resources tailored to the GREEN project team. Create and facilitate interactive training with practical exercises, role-playing scenarios, and assessment tools that align with learning objectives.

Deliver communication skills modules focused on active listening, clear messaging, presentation skills, cross-cultural communication, and stakeholder engagement.

This training program will be evaluated thanks to pre- and post-training tests to measure skill development and knowledge retention.
Objectives & outputs of the consultancy
2.1- Overall objective of the consultancy:
To enhance organizational effectiveness and collaboration by building the capacity of participants to facilitate productive meetings, trainings, workshops and conduct activities in community level, engage diverse stakeholders, and communicate complex information clearly and persuasively across different audiences and contexts, and strengthening both internal team dynamics and external relationships.
2.2- Specific objectives of the consultancy:

1. Create participatory training tools to facilitate a training on facilitation and communication skills adapted to the GREEN project team
2. Organize and conduct a 2 to 3-days training to train GREEN project technicians and government relevant technicians on facilitation and effectives communication skills.
3. Lead the formalization of a strategy of implementation of new communications skills.
4. Give a short report about the improvement made with GREEN project during this training

2.3- Expected outputs of the consultancy and description of the tasks:
Output 1: Project challenges Assessment Report

• Conduct a discussion session (online) with the project coordinator and the project advisor of GREEN project to identify current challenges related to communication or facilitation skills
• Analyze organizational communication patterns and meeting effectiveness
• Document skill gaps and priority areas for development
• Deliver a comprehensive assessment report with recommendations

Output 2: Customized Training Curriculum and Materials

• Design modular training program covering facilitation techniques and communication strategies
• Develop participant workbooks, facilitator guides, and reference materials
• Create interactive exercises, case studies, and role-playing scenarios
• Prepare digital resources and presentation materials

Output 3: Training Program Delivery

• Facilitate a 2 to 3 days multi-session workshop on meeting management and activities facilitation skills
• Conduct communication skills training including active listening, presentation techniques, and stakeholder engagement
• Lead practical exercises and simulations for skill application

Output 4: Participant Skill Development Documentation

• Conduct pre- and post-training assessments to measure progress
• Evaluate participant performance through practical demonstrations

• Document individual learning outcomes and competency achievements
• Analyze training effectiveness through feedback collection and assessment results
• Create action plans for participants to implement learned skills
• Deliver final evaluation report with suggestions for continued development initiatives
• Create participant certificates of completion

MORE INFORMATIONS IN THE TOR ATTACHED