Human Resources Manager

Mennonite Central Committee (MCC) is an international NGO that has been implementing projects in Lao PDR since 1975. MCC currently has projects focused on mediation and conflict resolution, youth peacebuilding training, land law, and disability inclusion. MCC Laos has a current team of over 30 staff based in Vientiane and 3 regional offices.

Job Title: Human Resources Manager

Location: MCC central office in Vientiane capital.

FTE: 1.0

Start Date: September 1, 2024

Salary Range: Negotiable within MCC payscale – depending on experience, plus a robust benefits package

Human Resources Manager

Position Overview: Under direction of relevant MCC policies, national labor laws, and working in close cooperation with MCC Canada and MCC U.S. HR Teams, the Human Resources Manager will provide general human resource support to MCC Laos. The Human Resources Manager will support hiring managers to ensure MCC’s procedures and policies for hiring and managing staff are efficiently carried out. The Human Resources Manager should have a working knowledge of human resources laws and best practices in Laos and the wider NGO community. Relevant responsibilities include but are not limited to: policy updates/interpretation, benefits administration, incident reporting, HR-related trainings, safeguarding, and workplace investigations, among other things.

Qualifications:           

1. University degree in human resources or equivalent experience required
2. Minimum 3 years of human resources (or similar) work experience required, preferably in the international development sector
3. Excellent communications and negotiation skills; ability to interact clearly and effectively orally and in writing
4. Excellent relational skills with a strong customer service orientation; ability to collaborate in a diverse team environment where leadership is most effective through collegial influence rather than formal authority
5. Strong self-starter, willing to take both direction and initiative
6. Well organized with a strong aptitude for human resources matters
7. Ability to attend to many important details simultaneously
8. Demonstrated ability to maintain professional confidentiality
9. Excellent command of both oral and written Lao and English
10. Proficiency in Microsoft Word and willingness to learn the MCC human resources information system; proficiency in Microsoft Outlook and Excel preferred
11. Proficiency in online research tools
12. Ability to travel throughout the region for one week every-other month, or as needs arise
13. Demonstrated understanding of MCC, or ability and willingness to learn

Major Responsibilities:

1. Stay current with Lao labor laws and HR best practices
2. Assist MCC Reps in developing staff compensation packages that meet local legal requirements and are consistent with MCC policies
3. Obtain country-level salary/benefits information for similar international and local organizations and assist MCC Reps with periodic compensation reviews
4. Assist MCC Reps in recruiting and hiring staff
5. Provide guidance and support to Reps in areas of performance management and staff issues
6. In consultation with MCC Reps, International Worker Care Specialists and HR Directors, assist with HR policy interpretation. Ensure staff have access to and understand relevant policies and best practices; promote policies in the local context.
7. Assist with sexual violence reporting and other incident reporting; in consultation with MCC Canada and U.S. HR team
8. Manage workplace investigations, in consultation with MCC Canada and MCC U.S. HR team
9. Receive and manage grievance processes as required, in consultation with MCC Canada and MCC U.S. HR team
10. Provide immediate worker care and personal HR response to staff; direct to HR colleagues and/or outside resources according to best practice.
11. Engage in trainings on HR-related matters
12. Participate in various Working Groups and Standing Committees, as part of the wider MCC system
13. Provide training to MCC Lao staff on relevant HR issues
14. Lead or support MCC orientation, re-entry and similar gatherings held in Asia
15. Participates in the MCC Global HR Network
16. Maintain and update MCC Lao National Staff Handbook.
17. Develop competence in HRIS (MCC internal HR management system) in order to update and track staff annual leave, yearly contracts, and personnel records
18. Facilitate yearly performance review process for all staff and document in HRIS
19. Manage staff medical benefits requests and research best practices in benefits administration in Laos
20. Maintain confidentiality in HR matters according to HR best practices
21. Model non-violent peacemaking in the workplace and community through respectful interactions with others.
22. Participate in MCC meetings and retreats as scheduled throughout the year.

If you are interested, please send your CV to the Mennonite Central Committee (MCC) office in Vientiane, or by email to the address below:

MCC Office Vientiane

Ban Phonesavanh-Tai, Sisattanak District, Vientiane City. Box 1118.

Email:    khonesamaimanithong@mcc.org.

Please send your application or CV before 20/8/2024